ArcBase Lab ("we", "us", or "our") operates the arcbaselab.com website. This policy explains how we collect, use, and protect your personal information.
We collect information you provide directly when you use our contact form (name, email, company name, message), interact with our AI chat assistant, or subscribe to our communications. We also automatically collect technical data including IP address, browser type, device information, and pages visited through cookies and similar technologies.
We use the information we collect to respond to your inquiries and provide customer support, deliver and improve our services, send project updates and relevant communications, analyze website usage to improve user experience, and comply with legal obligations.
We use the following third-party services that may process your data: Vercel (hosting and analytics), Sanity (content management), Resend (transactional email), Google Gemini (AI chat assistant). Each service has its own privacy policy governing their use of your data.
We use essential cookies required for the website to function properly. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 2 years.
Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal data, object to or restrict processing of your information, and request data portability.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
If you have questions about this privacy policy or our data practices, please contact us at hello@arcbaselab.com.
